Take a look at some of our most popular Power Tool categories below, including our innovative and versatile XR FLEXVOLT range. This warranty does not cover part failure due to normal wear or tool abuse. For the purposes of the 3 Year Limited Warranty, non-approved accessories, attachments, batteries & chargers are defined as those not specified by the instruction manual.2.4 Failure or damage due to fair wear & tear incurred on the product during the course of normal use. Change your location Australia, Australia &... Authorised Access D E WALT. Register all of your D E WALT tools and accessories. For the purposes of the 3 Year Limited Warranty, fair wear & tear is defined as degradation consistent with that expected for a product of its age, when used in the regular manner and in the normal application the product was designed for, as assessed by DEWALT.2.5 Consumable items supplied with, or as part of, the product that are wearing items and have failed due to fair wear & tear. Refer to separate warranty conditions for DEWALT products.16.6 Unless specified in sections 16.1 to 16.5, all other warranty conditions and exclusions in sections 1.2 to 11.3 apply to the 90 Day Limited Replacement Warranty on DEWALT service parts. How would you like to proceed? How would you like to proceed? See section 13 for more information.16.5 For the purposes of warranty, DEWALT batteries & chargers are considered to be DEWALT products (not DEWALT service parts). 18. 15. Warranty Repairers:11.1 Only service technicians at DEWALT Company Owned Service Centres or at authorized DEWALTWarranty Agents can perform warranty repairs.11.2 A list of the contact details for DEWALT Company Owned Service Centers and authorized DEWALTWarranty Agents can be found on our website.11.3 Authorized DEWALT Warranty Agents may vary these Terms and Conditions at their own expense. Get support on your DEWALT products here. Compressors: DEWALT heavy duty industrial tools are warranted for one year from date of purchase. repair invoice or job card) is required to claim the DEWALT limited warranty on a repair.15.3 The 1 Year Service Contract is not applicable to DEWALT repairs.15.4 The 30 Day No Risk Satisfaction Guarantee is not applicable to DEWALT repairs.15.5 Unless specified in sections 15.1 to 15.4, all other warranty conditions and exclusions in sections 1.2 to 11.3 apply to the limited warranty on DEWALT repairs.16. Change your location Australia, Australia &... Authorised Access D E WALT. As a MYDEWALT user, you can extend the warranty on some of your DEWALT tools to 3 years. If the tool becomes defective due to faulty materials and/or workmanship, within the warranty period, DEWALT will undertake to correct the defect without charge. Processing your order or other transactions, including warranty and product registration, claim, or request, and providing related customer service. Become part of an exclusive club, for those who are serious about their tools. How to request warranty:10.1 Take the product back to the place of purchase or direct to a DEWALT Company Owned Service Centre or an authorized DEWALT Warranty Agent.10.2 Proof of purchase (a copy of the tax receipt detailing the date of the purchase, the product purchased & the place of purchase) from an authorized DEWALT reseller is required for all warranty claims. 19. Products excluded from the 1 Year Service Contract:The following DEWALT branded products are excluded from the 1 Year Service Contract. 2. For thepurposes of the 1 Year Service Contract, misuse, neglect and abuse are defined as using the tool in a manner not specified by the instruction manual.5.4 Damage caused by use, misuse or abuse of non-approved accessories or attachments,including but not limited to, non-genuine batteries & chargers. Not sure of your product number? Statutory Warranties:19.1 Our goods come with guarantees that cannot be excluded under Australian Consumer Law. Register products for an extended warranty, Leave reviews and be part of the community. Limited Warranty on DEWALT Repairs:15.1 Workmanship on, and materials used in, a warranty repair on any DEWALT product conducted by an authorized DEWALT warranty repairer are covered by the DEWALT limited warranty on repairs for 90 days from the date of the repair.15.2 Evidence of the date of the previous repair (e.g. Limited Warranty on DEWALT Radial Arm Saws / Stationary Products:12.1 A 1 Year Limited Warranty applies to all DEWALT branded Radial Arm Saws / Stationary products.12.2 The 1 Year Service Contract is not applicable to any DEWALT branded Radial Arm Saws /Stationary products.12.3 The 30 Day No Risk Satisfaction Guarantee is not applicable to any DEWALT branded Radial ArmSaws / Stationary products.12.4 Set-up and / or alignment of Radial Arm Saws / Stationary products are not covered under the 1 Year Limited Warranty.12.5 Where DEWALT assesses that a faulty component cannot be freighted without impact on the alignment of the Radial Arm Saw / Stationary product, the repair will be conducted on site by a DEWALT authorized service technician. The trouble I'm having however is with Warranty Registration. Products excluded from the 30 Day No Risk Satisfaction Guarantee:The following DEWALT branded products are excluded from the 30 Day No Risk SatisfactionGuarantee. 3 years free service on certain dewalt battery packs – dcb200, dcb203, dcb204, dcb204bt, dcb205, dcb205bt, dcb206, dcb230, dcb606, dcb609, dcb612 (they mention some batteries have 2 years warranty, some 3 years warranty, etc.) General Warranty Qualifications:18.1 DEWALT reserves the right to inspect any actual or associated products, repairs, service parts or accessories on which a warranty claim is being made, in order to assess eligibility of the actual item for warranty and to ensure appropriate resolution of the warranty claim.18.2 If a claim is made under a DEWALT warranty, DEWALT may at its discretion only, opt to replace the product (either with the same product or with a similar product(s) up to the same purchase value as the original product), or to refund the purchase price if for any reason an effective repair (as assessed by DEWALT), is unable to be achieved.18.3 DEWALT reserves the right to review and amend its warranty policies and periods on all products,repairs, service parts & accessories, from time to time as DEWALT considers appropriate. You are entitled to a replacement or refund for a major failure and compensation for any other loss or damage. For warranty repair information, call 1-800-4-DeWALT (1-800-433-9258). Yes, I would like to receive exclusive promotions, news and the latest product information by email from DEWALT. Refer to separate warranty conditions for these products. Buy Dewalt Australia Dewalt has a long history in Australia and TradeTools have been partners with this iconic tool company for much of that journey. For the purposes of the 30 Day No Risk Satisfaction Guarantee, misuse, neglect and abuse are defined as using the tool in a manner not specified by the instruction manual.8.3 Products that have been damaged after purchase by use, misuse or abuse of non-approved accessories or attachments, including but not limited to, non-genuine batteries & chargers. | Privacy policy, All accessories (including those sold with the product), Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± & Blemished Products, Radial Arm Saws / Stationary Products /Nailers. This product is warranted for 3 year from the date of purchase. 12. The 1 Year Service Contract excludes:5.1 Freight costs between the consumer and the place of purchase, between the consumer and a DEWALT Company Owned Service Centre, or between the consumer and an authorized DEWALT Warranty Agent, are not covered by the 1 Year Service Contract.5.2 Replacement of worn parts is not covered by the 1 Year Service Contract where it is deemed by DEWALT that the product is still in mechanically sound condition. Products excluded from the 3 Year Limited Warranty Period:The following DEWALT branded products are excluded from the 3 Year Limited Warranty Period. The excluded items are: 3. This warranty does not cover part failure due to normal wear or tool abuse. The following are trademarks for one or more DEWALT power tools, accessories, anchors and concrete adhesives: The yellow and black color scheme; the “D”-shaped air intake grill; the array of pyramids on the handgrip; the kit box configuration; and the array of lozenge-shaped humps on the surface of the tool. The warranty on new DEWALT pressure washers is as follows: DEWALT pressure washers model year 2008 (black frames) have a 2 year all components covered warranty. 1. DEWALT has granted the following products to be manufactured and sold under license with the stated warranties, under the same terms and conditions as the 1 year warranty on DEWALT POWER TOOLS, but over the stated period for each licensee. Refer to separate warranty conditions for these products. 5. Choose your search option. This warranty does not apply to accessories or damage caused where repairs have been made or attempted by others. access to proof of ownership, warranty service as well as safety notices and recalls 1 Add Your Product Enter Your Model Number Or Product Name Enter The 3 Year Limited Warranty:The 3 Year Limited Warranty is a repair warranty that applies to DEWALT branded products, unless specifically excluded from the 3 Year Limited Warranty as qualified in the following product warranty information. Venting occurs when excessive current draw on the battery pack (through misuse or abuse of the tool the battery pack is attached to) causes a build up of pressure &heat within the battery cell(s), resulting in battery cell(s) damage and / or leakage.14.5 Unless specified in sections 14.1 to 14.4, all other warranty conditions and exclusions in sections 1.1 to 11.3 apply to the limited warranty on DEWALT branded batteries. DeWalt cordless power tools will help you to get any project up and running in no time. The 3 Year Limited Warranty excludes:2.1 Freight costs between the consumer and the place of purchase, between the consumer and a DEWALT Company Owned Service Centre, or between the consumer and an authorized DEWALT Warranty Agent, are not covered by the 3 Year Limited Warranty.2.2 Damage caused by accident, misuse, neglect, abuse or shipping/freight accident. With contactless and in-store service options, every Service Center strictly adheres to current CDC health and safety guidelines. In general:4.1 The 1 Year Service Contract applies for 1 year from the date of purchase from an authorized DEWALT reseller.4.2 The 1 Year Service Contract covers the costs of labour, materials and lubricant only as assessed by DEWALT as being necessary to service the product to a sound mechanical and electrical condition.4.3 Proof of purchase (a copy of the tax receipt detailing the date of the purchase, the product purchased & the place of purchase) from an authorized DEWALT reseller is required for all 1 Year Service Contract claims.4.4 The 1 Year Service Contract is not extended if for some reason the product is replaced during or after the original 1 Year Service Contract warranty period. DEWALT products and accessories are available online and at retailers nationwide. AU. Part. Joining the MYDEWALT community lets you register products for an extended warranty, and gives you the opportunity to actively help shape DEWALT products and services. To ensure that you have access to all the features of the site, upgrade your browser to the latest version of Microsft Edge, Chrome or Firefox. 9. Our versatile range of cordless garden and landscaping power tools offer unbridled versatility, high performance and reliability. Concrete Drilling Dust Extractor Systems & Connectors. It looks like you’re browsing from another country. English-Australia; Toggle navigation. Limited Warranty on DEWALT Batteries:14.1 DEWALT branded Premium Yellow Top NiCad & Li-ion batteries that are low in capacity (less than 80% of marked rated capacity), and are over 2 years old according to the date code of the battery, are considered to have incurred fair wear and tear, and are therefore not covered under DEWALT warranties.14.2 All other DEWALT branded NiCad & Li-ion batteries that are low in capacity (less than 80% of marked rated capacity), and are over 12 months old according to the date code of the battery, are considered to have incurred fair wear and tear, and are therefore not covered under DEWALT warranties.14.3 Separate DEWALT warranty conditions apply to all DEWALT branded batteries that at the time of purchase were sold as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± & Blemished batteries. Choose your search option. The 90 Day Limited Replacement Warranty covers manufacturing or material defect only. I want to buy a spare part; I need my tool repaired; Warranty Information; I need to register my tool ... After sales service | 2020 . The 30 Day No Risk Satisfaction Guarantee:The 30 Day No Risk Satisfaction Guarantee applies to DEWALT branded products, unless specifically excluded from the 30 Day No Risk Satisfaction Guarantee, as qualified in the following product warranty information.In general:7.1 The 30 Day No Risk Satisfaction Guarantee applies for 30 days from the date of purchase from an authorized DEWALT reseller.7.2 The 30 Day No Risk Satisfaction Guarantee entitles the consumer to a replacement, refund or in-store credit up to the purchase value of the original product, where the consumer is dissatisfied with the product and returns the entire product (including all accessories, batteries, chargers & kit boxes originally supplied as part of the product) back to the place of purchase.7.3 Proof of purchase (a copy of the tax receipt detailing the date of the purchase, the productpurchased & the place of purchase) from an authorized DEWALT reseller is required for all 30 Day No Risk Satisfaction Guarantee claims.7.4 The 30 Day No Risk Satisfaction Guarantee is not extended if for some reason the product is replaced during or after the original 30 Day No Risk Satisfaction Guarantee warranty period. You can opt out of receiving communications at any time. 6. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.Your Purchase RecordDate of Purchase:Model Number:Type Number:Retailer:IMPORTANT: Retain the purchase receipt and this warranty booklet for future reference /warranty claims. The 1 Year Limited Replacement Warranty covers manufacturing or material defect only.17.2 The 1 Year Service Contract is not applicable to DEWALT Accessories\Storages.17.3 The 30 Day No Risk Satisfaction Guarantee is not applicable to DEWALT Accessories\Storages.17.4 Separate warranty conditions apply to all DEWALT Accessories that at the time of purchase were sold as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± & Blemished accessories. English-Australia; Toggle navigation. Limited Warranty on DEWALT Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± & Blemished Products:13.1 A 1 Year Limited Warranty applies to any DEWALT branded products that at the time of purchase were sold as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± or Blemished products by a DEWALT Company Owned Service Centre, DEWALT Warranty Agent or an authorized DEWALT reseller (where the product was designated as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± or Blemished by DEWALT at the time of sale to the authorized reseller).13.2 The 1 Year Service Contract is not applicable to any DEWALT branded products that at the time of purchase were sold as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± or Blemished products by a DEWALT Company Owned Service Centre, DEWALT Warranty Agent or an authorized DEWALT reseller (where the product was designated as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± or Blemished by DEWALT at the time of sale to the authorized reseller).13.3 The 30 Day No Risk Satisfaction Guarantee is not applicable to any DEWALT branded products that at the time of purchase were sold as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± or Blemished product by a DEWALT Company Owned Service Centre, DEWALT Warranty Agent or an authorized DEWALT reseller (where the product was designated as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± or Blemished by DEWALT at the time of sale to the authorized reseller).13.4 Unless specified in sections 13.1 to 13.3, all other warranty conditions and exclusions in sections 1.2 to 11.3 apply to the 1 Year Limited Warranty on DEWALT branded Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± & Blemished products. 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